SERVICE AGREEMENT
By Placing an Order, You Hereby Agree to the Terms of this Agreement
Got Listed, LLC and Client (Broker/Agent/Homeowner) do hereby enter into a business relationship as outlined below:
Client’s Responsibilities:
1. Complete "Account Set-Up" before any orders will be filled by Got Listed, LLC. It is up to client to keep this information current. If any changes in office, contacts, phone etc, complete the client change form online.
2. Provide Got Listed, LLC with complete and accurate information for installations and removals. This includes but not limited to: Cross Streets, Complete Address with Number, street name and suffix, City & zip code. Contact Name & Number. And any additional special instructions. If installation is attempted and unable to install due to lack of or incorrect information supplied, an additional trip charge will be applied.
3. Provide a gate code when requesting a job inside a gated community.
4. Provide a detailed map and/or site marker for all vacant land and construction sites.
5. Obtain Homeowner / Tenant / Homeowner Association / City / County approvals before requesting service from Got Listed, LLC.
6. Provide Got Listed, LLC with placement of post installation by marking & providing lockbox placement. If Got Listed, LLC is not given placement instructions, the installer will use his best judgment in placing the post/lockbox. Any further relocation requests by the customer will be charged the current price for additional trip charge & out of area, if applicable.
7. Assist Got Listed, LLC in recovering all their rented property when required due to lock garages, backyards, dogs unleashed etc.
8. In the event of unrecoverable, stolen, or damaged posts/lockboxes/info box or tube/riders, client will reimburse Got Listed, LLC for the current replacement cost of the item(s).
9. Alert Homeowner & New Owner’s Agent that posts/lockbox/riders/info box or tubes are NOT TO BE REMOVED by anyone except a Got Listed, LLC installer due to Safety and possible Damage. If damage occurs due to removal by anyone besides Got Listed, LLC then client will be charged current replacement/repair cost for that item.
10. Pay for all services requested with a check, or credit card. Unpaid accounts are subject to post removal. Accounts exceeding more than 35 days past due will receive a late fee based off current late fee charge.
You must place a pick-up order when you are done with post/lockbox
Got Listed, LLC Responsibilities:
1. Provide service and product as requested, if available.
2. Install and remove sign posts, lockbox, info box/tube, riders after receiving complete and accurate orders as explained in "Clients Responsibilities #1 & #2" listed above. If Install order received by 5pm M-F and is in the service area, order will be filled by the next business day sundown. Out of area orders, as well as pickup orders, are not guaranteed next day. Orders are filled Tues-Saturday.
(except Saturdays, Sundays, Holidays and inclement weather). Orders can be submitted 24 hours/7 days a week, either online or fax. www.gotlisted.com or fax 623-243-6446
3. Provide professional customer service to client.
4. Follow instructions of Client and Homeowner as to placement of sign post & lockbox. If Got Listed, LLC is not given placement instructions, the installer will use his best judgment in placing the post. Any relocation request by the client, will be charged accordingly.
5. Require that post/lockbox must not be removed by the client/homeowner/tenant due to safety & damage.